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Tenacity: The Most Important Tool in Your Blueprint For Business Success
Tenacity is everything. It means if the front door closes in your face, you find a side door. Then if the side door closes, you look for a window. Get the picture?In other words, if you don’t know...
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Why Is Twitter Declining? Two Answers, Plus Three New Social MediaNetworks...
Twitter’s numbers are flatlining or declining lately. Not as many people are joining up as they used to, and fewer people seem to be visiting. That spells trouble for Twitter. It also makes the...
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Family Businesses, Entrepreneurship, and "It's Not a Real Job" Syndrome
USA Today recently featured an article about the entrepreneurial spirit that family businesses inspire in the children of the parents who run it. Consider this:Nearly half of business founders had a...
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The Secret to (Actually) Getting Fanatical Support from Rackspace
I’d like to start off by asking you: Are you one of the people who are sick of seeing this message?After my case study analysis of Rackspace Fanatical Support, we received a number of disillusioned,...
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Consensus in Crisis
What happens when a true leader, facing a crisis, honestly collaborates with all parties to find a group solution?Read the following article. I don’t think this is “spin” or positioning. It’s the real...
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On Going First (The Real Cost of Pioneering)
Read carefully. The reason for this poem may surprise you… “First”Intrepid leader, pioneer,the first to start the race.Who charts a course to lead the way,a route to second place. Though guides are...
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Twain on Time Management ...
Without a foundation of relaxed productivity, you can’t lead or execute your strategy well. And here’s some futuristic advice on productivity from Mark Twain:”The secret of getting ahead is getting...
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The Eight Laws of Excellent Corporate Communication
A Simple Blueprint for Any Organization The most essential element of leadership and management is… communication. To be effective, you have to understand the impact of what, why, and how you...
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Why Your Organization Needs ONE Clear Leader (A Wordless Essay)
Image: Stuart Miles / FreeDigitalPhotos.net
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The Crash of Flight 447: Leadership Failure
Simple leadership and management principles can save—or kill—an entire aircraft or company.For more than two years, the disappearance of Air France Flight 447 over the mid-Atlantic in the early hours...
View ArticleThe High ROI ($$$) of Engaging Your Employees
You can’t afford to not let your employees help solve the issues.Research …shows for every employee that crosses over from being disengaged (meaning they do only what they are told to do) to engaged...
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Wow or Die
Recently I hunkered down to think deeply about company direction. (My own company is “pivoting,” preparing to leverage what we already have to accomplish something new and amazing for business owners...
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Fuzzy Delegation and Multipurposing: New Survival Skills for Managers
Small and midsize business leaders have so much to do! How can you do it all, competing against the big guns, when there’s so much demand on your time and resources?FAIL: Multitasking“Multitasking” is...
View Article3 Things You Forgot When You Interviewed That Last New Hire
These three skills are essential to success in work and life. Why don’t hiring managers assess them when interviewing? Do you? “Those Who Succeeded and Those Who Failed”A friend I reconnected with just...
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Your Decision-Making Style Is Holding You Back
Aspiring manager or leader? Trying to advance? Change your decision-making style.Scientific StudyThe Seasoned Executive’s Decision-Making Style is a brilliant must-read. It shows how a manager’s...
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For the Incoming CEO: Your First Action Is ...
Image: © Smilla | Stock Free Images& Dreamstime Stock PhotosQuestion (from ExecuNet LinkedIn discussion group):What advice would you give an incoming CEO?Answer (Kevin Crenshaw):Empower and...
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(Less) Time Tracking for (More) Productivity
Image © Madartists | Stock Free Images& Dreamstime Stock PhotosClient Question: For best productivity, shouldn’t we measure all the time actually spent and compare to the time we planned to...
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Top 10 Excuses for Not Hiring a Great Executive Assistant
Don’t have a great executive assistant? Why not?Here are my favorite excuses, causes, and solutions.Pepper Potts / Paramount/Marvel Studios“We can’t afford it.”“The company won’t pay for it.”That’s...
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Reporter Faints on Live TV: Lessons in Brilliant Customer Service
Last month, a video went viral showing reporter Brooke Graham passing out on live television. But the most intriguing part of the video is not Ms. Graham passing out, it’s everything that happened...
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